Frequently Asked Questions
SHIPPING
How long it will take to receive my order?
For products ready to ship, the delivery will be done within 7 working days. For customized orders, the delivery time varies from 1 – 2 weeks to a month.
Where are we delivering right now?
We are delivering across all cities in Pakistan and worldwide.
What are the shipping charges?
Local shipping is completely free. For international shipping, we charge Rs 11,000 per kg.
How can I track my order?
We will be providing you with the consignment number once your parcel is dispatched. You can track your order through it.
PAYMENTS
What are the available payment options?
We are offering three payment solutions:
- Cash on Delivery (For ready-to-ship products on local shipping)
- Bank Deposit (For local and international shipping)
- Credit Card (will be live soon)
Why am I unable to make the payment?
Before proceeding with the payment, you need to make sure that you have a sufficient balance on your card and is activated for e-commerce transactions.